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Wonderful product and fantastic customer service. |
December 11, 2019 |
| Reviewer:
Elizabeth Roycroft from Rosedale, MD United States
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I had ordered some decorative glass pumpkins and wanted the two different sizes offered. However, I accidentally ordered two of the same size and needed a correction before they shipped. I looked up the contact information on the website but only found a way to contact them through email. I did but thought that would take too long and the items may be processed and shipped before a resolution or correction could be made. Although the contact information says to email or call within a certain time period, there was no phone number to be found. I finally went back out to the search site and found the phone number beside the website address. I called, spoke to a real person, hooray, and they worked to change my order. I am now the proud owner of two very different but beautiful pumpkins for the season! Excellent service and products all around and the only thing I would change is a small addition of the customer service phone number under the 'Contact Us' window.
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