If you are not happy with your Celebrate The Home purchase, we will accept a return or exchange within 14 days of your order delivery date.
Note: if you purchased your product from a 3rd party retailer we are unable to accept your return.
- You may return or exchange your purchase within 14 days of delivery. All products must be in the original condition received.
- Please call Celebrate The Home at 508-298-6410 to begin the return or exchange process.
- Original shipping costs are not refundable. Return and exchange shipping costs are your responsibility. Celebrate The Home will, however, pay the return shipping costs if the return is a result of our error (incorrect or defective item).
- Returns: Please note that it takes 3 to 5 business days to process returns once they arrive at our location. Upon receipt of your return, we will initiate the refund process. You will receive an e-mail from Celebrate The Home confirming this.
- Exchanges: If you are doing an even exchange, we will send out the new item(s) once we receive the returned item(s). If the products are not of equal value, you will be refunded or charged the difference in cost upon us receiving the returned item(s). All exchanged items will be shipped contingent upon us receiving the returned item(s) in their original conditions.
- All refunds will be credited to the original purchasing credit card number.